Business Resources: COVID 19 (Corona Virus)

In an effort to keep the public and business community informed on the economy of the region The Regional District of Central Okanagan’s Economic Development Commission has compiled the below resource links. We know that our local businesses and community members are working to stay updated to make informed decisions that are best for their customers, employees, communities and businesses.

We continue to stress the importance of following health information sources directly for the most recent information:  Public Health Agency of CanadaBritish Columbia Centre for Disease Control and Interior Health Authority.

Additionally, The Province of British Columbia has established a non-emergency and non-health related hotline, which can be reached by calling 1-888-COVID19 or 1-888-268-4319, and will be staffed from 7:30 a.m. to 8 p.m. every day with information available in more than 110 languages.  811 remains the hotline for British Columbians to call to reach health professionals.

These resources were last reviewed and updated May 25, 2021. 

Our team is available to support all inquiries and we’ll continue to navigate this together.

Re-Opening Resources 


Local businesses are adapting as they follow federal and provincial health guidelines for operating and re-opening. When you are in local stores and supporting our Okanagan businesses please let operators know and be considerate if you notice actions or process that can be improved – owners are here to help and want you to be confident and comfortable with your experience – we’re all in this together! 

BC’s Restart Plan lays out a series of steps that we will take together to protect people and ensure that our province can come back from COVID-19 stronger than before.

Province of BC Restart Plan

NEW ANNOUNCEMENT MAY 25, 2021: BC's Restart is a careful, four-step plan to bring B.C. back together. Starting May 25, we can gradually begin to restart our important social connections, businesses and activities. Getting vaccinated is the most important tool supporting our restart. See the full restart plan here.

Connecting businesses with the resources, and guidance necessary:

Industry Specific Updates 


    Provincial Guidance for All Industry       ​​

    Canadian Centre for Occupational Health and Safety    


    Construction & Development 

    Food Services & Restaurant


Response Resources 


Government Measures


The Government of Canada has launched a Resource Hub for Canadian Businesses that address four key considerations for businesses during this time: supporting employees, financial implications and business preparedness, business travel and events, and doing business in international markets.


The Province of British Columbia announced its $5 billion COVID-19 Action Plan which is focused on supporting services to protect the health and safety of people impacted by this virus, immediate relief for people and businesses, and building B.C.’s plan for economic recovery in collaboration with the business community.  


District of Lake Country 

City of Kelowna 

City of West Kelowna 

Westbank First Nation 

District of Peachland 


The organizations and government departments listed below are available to provide financial support and advice:


  • Through HASCAP, the Business Development Bank of Canada (BDC) will work with participating Canadian financial institutions to offer government-guaranteed, low-interest loans of up to $1 million.  HASCAP will help businesses with their day-to-day operating costs during the COVID-19 crisis and enable them to invest in their longer-term prosperity.
  • HASCAP is available to businesses across the country, in all sectors, that have been hit hard by the pandemic. This includes restaurants, businesses in the tourism and hospitality sectors, and those that rely on in-person service. To be eligible for HASCAP, businesses need to show a year-over-year revenue decline of at least 50% in three months, within the eight months prior to their application. They must also be able to show their financial institutions that they have previously applied for either the Canada Emergency Wage Subsidy or the Canada Emergency Rent Subsidy.
  • Eligible businesses can start applying as early as February 1 at principal financial institutions and more widely by February 15. Interested businesses should contact their primary lender to get more information and to apply.
  • More information is available at

Western Economic Diversification Canada

Export Development Canada (EDC)


  What can businesses do to help?

   Calling All Suppliers - Help Canada Combat COVID-19

The Government of Canada is seeking information from suppliers on their ability to provide products and services.